Retail Ramble podcast: Me-conomy

Published: 08:00:00 on the 27th Jan 2017

Author: Caroline Baldwin


The Retail Ramble podcast covers all the latest industry issues Essential Retail sits down with Nicola Millard, head of customer insight and futures at BT Global Services, to discuss shopper behaviour and the psychology behind their use of various retail technologies available today.

Essential Retail's Caroline Baldwin chats to Nicola Millard, head of customer insight and futures at BT Global Services, to learn more about shopper behaviour in a multichannel retail world. 

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